Description
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care NBD Service
- Features Parts Replacement service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
Extra Information
Brand:
Aruba
Provided Support:
Parts Replacement,Repair,Phone Support,Remote Diagnosis,New Releases Update,Web Knowledge Base Access,Comprehensive Defective Material Retention
Manufacturer Website Address:
http://www.hpe.com
Service Description:
24x7x6 Hour
Service Location:
On-site
Product Type:
Warranty
Service Duration:
1 Year
Manufacturer:
Hewlett Packard Enterprise
Service Main Type:
Maintenance
Service Response Time:
6 Hour - Parts & Labor
Service Characteristic:
Parts & Labor
Service Name:
Foundation Care with Comprehensive Defective Material Retention - Extended Warranty
