Description

Fanvil X2P Call Center Phone (X2P)

The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone. The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320x240 color LCD that guarantees both a smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service.

Highlights
□√ Professional IP phone customized for call center □√ 2 SIP Lines, 3-way conference □√ 2.8” (320x240) color-screen (Only X2P)
□√ 128x48 black-and-white backlit display (X2C/X2CP)
□√ Support call center headset (RJ9 port, 3.5mm port)
□√ Electronic Hook Switch (EHS) support for wireless headset
□√ LED function Keys for Mute/Hold/Call Forwarding/Headset
□√ Support off-hook/on-hook by pedal switch
□√ Support LDAP, XML Phonebook
□√ 10/100Mbps Ethernet, PoE integrated (X2CP/X2P)
□√ Compatible with major platforms: Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya etc.

INCLUDES

X2P Phone
EthernetCable
Desk Stand
Headset hanging post
Quick Start Guide

Generic
 2 SIP Lines
 HD Voice
 PoE Enabled (X2CP/X2P)
 Headset mode
 Optional External Power Supply (X2CP and X2P Optional)

Phone Features
 Local Phonebook (500 entries)
 Remote Phonebook (XML/LDAP, 500 entries)
 Call logs (In/out/missed, 600 entries)
 Black/White List Call Filtering
 Screen saver(Only X2P)
 Voice Message Waiting Indication (VMWI)
 Programmable Soft keys
 Network Time Synchronization
 Support Plantronics wireless headset (Through Plantronics APD-80 EHS Cable)
 Support Jabra wireless headset (Through Fanvil EHS20 EHS Cable)
 Support Recording (Through Server Recording )
 Action URL / Active URI
 uaCSTA

Call Features
 Call out / Answer / Reject
 Mute / Unmute (Microphone)
 Call Hold / Resume  Call Waiting
 Intercom
 Caller ID Display
 Anonymous Call (Hide Caller ID)
 Call Forwarding (Always/Busy/No Answer)
 Call Transfer (Attended/Unattended)
 Call Parking/Pick-up (Depending on server)
 Redial
 Do-Not-Disturb
 Auto-Answering
 Voice Message (On server)
 3-way Conference
 Hot Line
 Hot desking

Audio
 Wideband ADC/DAC 16KHz Sampling
 Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB
 Wideband Codec: G.722 Full-duplex Acoustic Echo Canceller (AEC)
 Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
 Packet Loss Concealment (PLC)
 Dynamic Adaptive Jitter Buffer up to 300ms
 DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO

Networking
 Physical: 10/100Mbps Ethernet, dual bridged port for PC bypass
 IP Configuration: Static / DHCP / PPPoE
 Network Access Control: 802.1x
 VPN: L2TP / OpenVPN
 VLAN
 LLDP
 QoS
 RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)

Protocols
 SIP2.0 over UDP/TCP/TLS
 RTP/RTCP/SRTP
 STUN
 DHCP
 LLDP
 PPPoE
 802.1x
 L2TP
 OpenVPN
 SNTP
 FTP/TFTP
 HTTP/HTTPS
 TR-069

Deployment & Maintenance
 Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR-069
 Web Management Portal
 Web-based Packet Dump
 Configuration Export / Import
 Phonebook Import/Export
 Firmware Upgrade
 Syslog

Physical Specifications
 LCD x1:
 X2C/X2CP: 128x48 dot-matrix backlit display
 X2P: 2.8 inch (320x240) color-screen
 Keypad: 23 keys, including
 4 Soft-keys
 4 LED Function keys (Mute, Hold, Auto Answer, Headset )
 12 Standard Phone Digits keys
 2 Volume Control keys, Lower/Increase(Left/Right)
 1 Volume Select key, (Page Down)
 1.5M CAT5 Ethernet Cable x1
 Earphone bracket x1
 Back Rack x1
 3.5mm Port x2: Headset x1, Foot pedal x1
 RJ9 Port x2: Headset x1, Monitor earphone x1
 RJ45 Port x2: Network x1, PC x1 (Bridged to Network)
 DC Power Input: 5V/0.6A
 Power Consumption: Idle 0.9~1.6W, Peak 1.6~2.5W
 Working Temperature: 0~45℃
 Working Humidity: 10~95%
 Installation: Desktop Stand
 Color: Black
 Device Dimensions
 Do not contain Earphone bracket: 100.8x147x107.4mm
 Contain Earphone bracket: 100.8x155.4x246mm
 Gift Box Dimensions:
 X2C/X2CP: 200x175x52mm
 X2P: 196.98x109.98x65mm
 Outer CTN Dimensions:
 X2C/X2CP: 555x370x220mm (20 PCS)
 X2P: 455x340x220mm (20 PCS)

Extra Information

Brand:

Fanvil