Fortinet FortiCare 124E 24/7 Comprehensive Support Extended Service Agreement (Renewal) 1 Year (FC-10-WP12E-247-02-12)
Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FS-124E - Non Returnable
Customers who need round-the-clock access to mission critical support will find the 24x7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24x7 includes telephone support at any time day or night. 24x7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.
MAIN SPECIFICATIONS
| Product Description |
Fortinet FortiCare 24X7 Comprehensive Support - extended service agreement (renewal) - 1 year - shipment |
| Type |
Extended service agreement (renewal) |
| Service Included |
Advance parts replacement |
| Location |
Shipment |
| Full Contract Period |
1 year |
| Response Time |
Next business day |
| Designed For |
P/N: FS-124E |
|
EXTENDED SPECIFICATIONS
| General |
| Advance parts replacement |
| Shipment |
| 1 year |
| Next business day |
|
| Details |
| Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |
|
| Compatibility Information |
|
|
