The Busylight Omega automatically synchronizes with your UC platform (Skype 4 B/Lync, Cisco Jabber etc.) and visually signals your status (Online/Away/Do not disturb...). Reducing unwanted interruptions.

 

Busylight UC Omega - Presence Indicator and Ringer for Microsoft Teams, Skype for Business, Cisco Jabber, Webex Teams, RingCentral, Zoom, Avaya One-X Communicator, Avaya IX Workplace, 3CX and Various other UC Platforms along with Twilio, RingCentral Contact Center and NICE inContact.

The Omega also serves as a phone call light that rings and flashes on incoming calls and is specifically designed for cubicles. 
It connects via a USB cable and is easy to install.

 

Benefits

The Kuando™ Busylight integrates with Skype, Lync, Cisco Jabber and more to provide a visual indicator of your presence status. As a status light the Kuando™ Busylight will automatically change its colors according to your status in Skype/Lync, signalling to colleagues if you are busy, on a call etc.

The Kuando™ Busylight provides 3 main functions:

1. It rings and flashes on incoming calls, making it a reliable ringer for softphones and preventing missed calls.
2. The free Busylight software provides hot key functions for call handling.
3. The light provides an extra visibility of your Skype/Lync presence in the open office workspace, preventing unwanted interruptions. Red light means Busy, Pulsing Red: Busy in a call, Blue, Purple or Pink: Do Not Disturb, Green: Available and Yellow: Away/Inactive.

 

Avoid interruptions at work – increase productivity

Open office environments are causing more interruptions which frustrates employees and makes them more ineffective and inefficient. In fact, two out of three employees feel that their co-workers interrupt too much. Kuando™ Busylights ‘Do not disturb light’ provide a physically visible indication of your real-time Skype for Business/Lync and Jabber status in the office.

• Reclaim control over your availability - fewer interruptions by co-workers. 
• Be more productive
• Less stressful
• Avoid errors from distractions

 

A reliable ringer

When companies are moving away from desk phones to a softphone environment, some basic functions are lost – in particular, a reliable ringer. 

Kuando™ Busylight UC Omega:

• RINGS and/or flashes on incoming calls/IMs – ensures fewer missed calls.
• Visible notification on missed calls/IMs
• Makes it easy to answer and hang up calls and quickly dial numbers

 

Corporate IT Policy requirement: Ensure that all Softphone-Users hear incoming calls

It is not possible to provide a Standard configuration for incoming call alert on softphones that works across all existing IT hardware set ups due to diversity of IT equipment/PCs, audio settings, and locations.

• Kuando™ Busylight UC WORKS BY DEFAULT on every machine and anywhere in the organization
• Operates independently - not requiring IT support services or audio setting changes
• Supports all PC/Laptop/Thin client despite any audio settings, muted sounds or future upgrades of hardware and software
• Mass deployment is easily done with .msi – Group policy settings

Boosts user adoption of softphones

• User's willingness and ability to adopt Skype for Business/Lync and Jabber is a major factor affecting the benefits of softphones.
• Busylight makes users feel comfortable with Skype for Business/Lync and Jabber's features and eases the transition from PBX to softphones.

The Skype for Business/Lync and Jabber business case is improved by a faster adoption and a reduced payback period.