PLEASE EXPECT DELAYS DUE TO COVID19 INCREASED VOLUME WITH COURIERS. PLEASE CONTACT THE COURIER DIRECTLY (WWW.CANADAPOST.CA , WWW.FEDEX.CA) FOR TRACKING/DELAY INFORMATION. WE ARE NOT ABLE TO REFUND SHIPPING CHARGES DUE TO PACKAGE DELAYS AS THE COURIERS DO NOT OFFER THIS SERVICE,  NOR CAN WE REFUND ORDERS FOR LOST/STOLEN/MISDELIVERED PACKAGES , PLEASE CONSIDER CONTACTING US FOR INSURANCE BEFORE SHIPPING. PLEASE VERIFY YOUR  ADDRESS AT CHECKOUT AND PLAN YOUR INSTALLATIONS AND ORDERS ACCORDINGLY*