HP Care Pack with Defective Media Retention - 3 Year - Warranty UA5K7E

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CAD $1,720.99
Calculated at Checkout


When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.


We'll be there the same business day.: Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.

Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.


Remote problem diagnosis and support
Onsite hardware support - same business day
Defective media retention
Replacement parts and materials included
Escalation management

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features Remote Diagnosis service that helps you handle any mishaps
  • On-site support helps you limit any downtime to the absolute minimum

Extra Information

Provided Support:
Remote Diagnosis,Hardware Support,Defective Media Retention,Parts Replacement,Repair
Manufacturer Website Address:
Service Description:
9x5x4 Hour
Service Location:
Product Type:
Service Duration:
3 Year
HP Inc.
Service Main Type:
Service Response Time:
4 Hour - Onsite Repair
Service Characteristic:
Parts & Labor
Service Name:
Care Pack with Defective Media Retention
Service Sub Type:
Electronic and Physical

Warranty Information

One Year Warranty